A plan for every stage of support.

Choose the tier that fits your team today. Every plan includes the core bounds experience and a 14-day free trial.

14-day free trialNo setup feeChange plans anytime

Starter

For small teams bringing their first support agent online.

R99/ month

Excluding VAT

Start free trial

Plan includes

  • 500 conversations
  • Website widget
  • 2 GB knowledge storage
  • 1 live agent seat
  • 3 automated actions
  • Conversation history
  • Email support

Growth

For growing teams supporting customers across key channels.

R299/ month

Excluding VAT

Choose Growth

Plan includes

  • 2,500 conversations
  • Website + WhatsApp
  • 10 GB knowledge storage
  • 3 live agent seats
  • 10 automated actions
  • Remove bounds branding
  • Priority email support

Scale

For established support operations with higher demand.

R999/ month

Excluding VAT

Choose Scale

Plan includes

  • 10,000 conversations
  • Website + WhatsApp
  • 50 GB knowledge storage
  • 10 live agent seats
  • 50 automated actions
  • Advanced analytics
  • Priority support

Enterprise

For organisations that need tailored volume and controls.

Custom

Talk to us for a tailored quote

Talk to us

Plan includes

  • Custom conversations
  • All supported channels
  • Custom storage and retention
  • Custom live agent seats
  • Custom action volume
  • Security review support
  • Dedicated onboarding

Compare tiers

See what is included at a glance.

Start with what you need now, then move up when your customer volume, support team, or channel mix grows.

IncludedStarterGrowthScaleEnterprise
Conversations5002,50010,000Custom
Knowledge storage2 GB10 GB50 GBCustom
Live agent seats1310Custom
Automated actions31050Custom
WhatsApp-IncludedIncludedIncluded
SupportEmailPriority emailPriorityDedicated

Questions

Clear answers before you start.

Need help choosing? Email hello@bounds.tech.

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Give every customer a better answer.

Try bounds free for 14 days. Choose a plan when you are ready to go live.

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