Upload Documents
Documents are the source of truth for your agent. Upload your policies, product guides, FAQs, or any reference material you want the agent to draw from.
Supported formats and limits
Bounds currently supports PDF files only, up to 50 MB per upload. Multi-page documents are fully supported - text is extracted page-by-page so citations can reference specific page numbers.
How to upload
In the console go to Databases and click Upload document. Select your PDF file. The upload completes immediately and processing begins in the background - you do not need to wait on the page.
What happens after upload
Once a file is received, Bounds analyses and indexes the content automatically in the background. Page numbers are preserved so the agent can cite the exact source when it draws from the document. You do not need to do anything - just wait for the status to reach completed.
Document status
Each document shows a status badge in the console. Here is what each value means:
| Status | Meaning |
|---|---|
pending | Uploaded and queued - processing has not started yet. |
processing | Bounds is preparing the document. This usually completes within seconds. |
completed | The document is ready. Agents with this document in their database can now answer from it. |
failed | Processing encountered an unrecoverable error - for example, an encrypted PDF or a file with no extractable text. Delete the document and try again with a different export. |
Citations
When an agent answers using content from a document, the response includes a citation in the format [source: filename, page: N]. These are parsed automatically and stored with the message so you can audit which pages were used.
Deleting a document
Deleting a document removes it permanently. Any agent that had it in a database will no longer surface answers from it. Deletion cannot be undone.